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What is Paysend used for?

Paysend is a next-generation money transfer platform allowing users to send funds directly to any Visa, Mastercard or UnionPay card in 100+ countries. It’s a fast, easy and secure way to send money to your loved ones at a fixed, low price.

Is Paysend a bank account?

Paysend Global Account

The fact is that Paysend does offer a very capable digital bank account or wallet in which you can hold, spend, request, and, of course, send money. The account comes with a Mastercard that will arrive after you pay a small delivery fee.

How do I track my Paysend?

Log in via the website or the mobile app and select ‘History’. Your transfer status is marked by a checked green circle meaning ‘successful transfer’, a black clock meaning ‘processing transfer’, or a red X meaning ‘failed transfer’.

How long does it take to receive money from Paysend?

Transfers in the Paysend system are processed instantly using our transfers network. However, it may take up to 3 business days for some receiving banks to credit the recipient’s account.

How does Paysend appear on bank statement?

Paysend will charge your card a small amount which will not be debited from your card and is used for verification purposes only. The charge will appear on your card statement in the pending transactions list with a 5-digit code and the word Paysend in the merchant name (Paysend XXXXX Code)

Who uses Paysend?

We’ve added Bangladesh, Benin, Burkina Faso, Burundi, Zambia, Cameroon, Congo, Costa Rica, Kuwait, Madagascar, Malawi, Mozambique, Niger, New Zealand, Pakistan, Rwanda, Senegal, Tanzania and South Africa! In total, Paysend users can now send their money to 93 countries with Paysend.

Can I trust Paysend?

As a regulated financial institution, we do everything in our power to make the process of sending and receiving money as secure as possible. Your card details, personal information and transaction history are secured using state of the art security tools.

How do I receive money from Paysend?

To Request money and receive funds online or via the Paysend app, follow these quick and simple steps:
  1. Click the Request button and enter the phone number of your sender.
  2. Enter the amount you wish to receive and press Continue.
  3. Select the card you want to receive money and press Request.

Can I get a refund from Paysend?

All successfully completed transactions are final and cannot be reversed. Paysend cannot provide any refunds as once you complete a transaction, you provide instructions to us to debit your account for a given amount.

Where is Paysend based?

The Paysend offices are located in hotspots of global fintech innovation – London, Edinburgh and Moscow.

Is Paysend Russian company?

Paysend is a trading name of PaySend plc, registered in Scotland, United Kingdom. Company number 376020. Registered office: Cluny Court John Smith Business Park, Kirkcaldy, Fife, KY2 6QJ. PaySend plc is authorised and regulated by the Financial Conduct Authority, (FCA), Number 900004.

How much does Paysend cost?

When sending money to be received in US dollars the Paysend fee is $2 for transfers under $200 and 1% for transfers over $200. Domestic Transfers: For transfers within the United States, our fee is $2 for transfers under $200 and 1% for transfers over $200.

What is a Paysend account?

Take on the world with our Multi-currency Account

Hold up to 8 currencies at any time, and instantly link them to your card. Paysend Smartcard. Pay the local way wherever Mastercard is accepted, with no fees. International transfers. Send money to over 150 countries from within the app.

How do I pay someone on Paysend?

Rate choose how you want the recipient to receive the money and then enter their details. You can pay with either your card. Or your bank. Account lastly review the transfer.

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